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Philips Foundation webinar series on strengthening healthcare access


Solutions to enhance the role of community health workers in last-mile healthcare delivery

On July 2, Philips Foundation hosted its second webinar of a series on strengthening access to quality healthcare for underserved communities. In this second webinar of a series, we explored ways to strengthen the role of community healthcare workers by empowering them with innovative technologies and skills to perform more advanced tasks and continue to improve primary health care in the community.




You'll hear from experts on the impact of technology solutions on the work of community healthworkers, overcoming barriers through inclusive design and how technology support stimulates work retention.


You can watch the recording, or read our editorial based on the discussions that took place during the webinar:

Background information


Community health workers (CHWs) play an indispensable role in providing basic health services and addressing the health worker shortages in low-resource settings.  By being embedded in their communities and through household visits, they stimulate healthy habits, prevention and appropriate health seeking behavior, while also signaling of health issues that need referral into the formal healthcare system.


Yet, despite CHW’s recognized significance, the potential of CHWs is underutilized because they are often poorly equipped, while limited payment and career perspectives lead to challenges to keep CHWs committed to the function. Philips Foundation is exploring ways to strengthen the role of CHWs by empowering them with tools, technologies and skills that enable them to perform more advanced tasks. In various projects, Philips Foundation has seen that this not only helps increase CHW’s effectiveness and relevance towards better health outcomes, but can also boost motivation and even income generation. 

In this webinar, moderator Dr. Bahaa Eddine Sarroukh (Philips Foundation), delved into the topic with the experts, along three lines of panel discussions:

  • The impact of technology solutions on the work of community health workers
  • Overcoming barriers through inclusive design, respecting local and cultural sensitivities
  • Community healthcare work retention through technology support

Confirmed speakers


Panel discussion I – Inclusive design


Orla Canavan, Strategic Product Design Lead for the 510 Initiative at the Netherlands Red Cross
Ayushi Singh, Senior Program Manager at ZMQ

Simona Rocchi, Sr. Design Director at Philips Design

Panel discussion II – Technology solutions

Rukia AbdalkadirExecutive Director of AMEN Kenya

Dr. OP Singh, Head Program Implementation Health & Nutrition at Save the Children India

Sarah KedengeResearch Scientist at Philips Research

Christine Apimo, Digital Solutions Specialist at Philips Connected Primary Care Solutions


Panel discussion III – Retention


Joost van Engen, Founder of Healthy Entrepreneurs

Irene Adema, Research Scientist at Philips Research

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