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Technical support for healthcare products

Please select your area of interest to reach us by phone.

Phone

1-800-722-9377

Customer Services Portal

 

Have a non-critical service request? Submit it online 24/7 at our self-service portal (a user account is required).

 

Login here

Learn more, request access to the Customer Services Portal

Phone

1-800-228-4728

Customer Services Portal

 

Have a non-critical service request? Submit it online 24/7 at our self-service portal (a user account is required).

 

Login here

Learn more, request access to the Customer Services Portal

Phone

1-800-263-3342

Customer Services Portal

 

Have a non-critical service request? Submit it online 24/7 at our self-service portal (a user account is required).

 

Login here

Learn more, request access to the Customer Services Portal

Phone

1-800-345-6443

Phone

1-800-542-8368

Healthcare sales support and questions

Please select your area of interest to reach us by phone, or fill out our form.

Phone

1-800-722-9377 

Phone

1-800-228-4728

Phone

1-800-263-3342

Phone

1-800-345-6443

Phone

1-800-542-8368

Phone

1-800-229-6417 option 1

Frequently Asked Questions

Our commitment to the mission of improving lives is intensified during these challenging times. In support of health systems and healthcare professionals, we have developed this resource center.
 

  • For the status of a part, please call Parts and Tech Support at 800-722-9377. Select option 4, then option 3 for “Parts Ordering, Availability, Pricing and Order Status.”
  • For status of equipment, please call Order Processing at 978-659-7900 or e-mail healthcare.orders@philips.com

To order parts, please call Parts and Tech Support at 800-722-9377. Option 4, then option 3 for "Parts Ordering, Availability, Pricing and Order Status."

  • To order AED supplies, call 1-800-225-0230 and press option 1.
  • You can also e-mail aedsupport@philips.com.
  • To order an AED itself, call the same number (1-800-225-0230) and press option 2.

  • Clinical Education Ultrasound

    o 800-522-7022

  • Clinical Education Imaging

    o 800-813-2781 or clinical.education@philips.com

1. CT

2. IGT

3. MR

4. Nuc Medicine

5. General X-ray

6. Oncology

7. All other requests

  • Yes. Please call campaign management at 800-229-6417.

We are always interested in engaging with you.

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